In this comprehensive guide, we’ll explore the differences between roaming and mobile data, delve into insights from both travelers and mobile operators, and highlight the best ways for cost-effective and profitable roaming. 

Okay, here we go! 

What is Data Roaming?

Data Roaming refers to the ability of the traveler’s mobile device to use cellular data services by connecting to a partner network or borrowed network which is a local carrier of the destination. 

When a traveler travels outside their home country, the roaming agreements between their home carrier and foreign carriers allow them to use mobile services. However, this connectivity is often accompanied by additional charges, which are usually higher than the normal data rates. 

For mobile operators, the roaming agreements enable travelers to connect their mobile devices to foreign networks. Operators negotiate wholesale roaming rates with foreign networks which are then passed on to customers as roaming charges. 

What Does Data Roaming Do?

Data roaming makes your phone’s data work when you roam or travel internationally. It allows you to still connect and use the internet even when you are far from your home country. This means you can browse websites, use apps that require internet access such as social media, stream music or videos, do instant messaging, check emails, and use online maps. 

What is Mobile Data?

Mobile data refers to the general term for the ability of mobile phone devices to connect to the internet through a cellular network. This is when a mobile user’s device is using the data from their carrier’s network and seamlessly switches to other networks as they travel internationally. In simple words, mobile data enables users to use internet services from their carrier’s network. 

For mobile operators, mobile data is delivered to mobile phone users through their home network infrastructure. Operators create business models to monetize mobile data services through prepaid and postpaid plans.
  

What does Mobile Data Do?

Mobile data allows mobile users to connect to the internet through cellular network coverage. This is useful when users don’t have access to WiFi connections. All types of internet-dependent apps and services including social media, messaging apps navigation apps, streaming apps, email apps, etc., can be accessed through mobile data. 

Roaming vs Mobile Data: Comparison

From the above explanations of roaming and mobile data, it is understood that both are related but distinct concepts. While mobile data is the “what”, roaming is the “where” i.e. internet access via cellular networks and using that access outside the home country network, representing the former and latter respectively. It is important to note that all data roaming involves the usage of mobile data but not all mobile data usage is roaming. 

Here’s a breakdown of roaming vs mobile data in tabular form: 

Roaming Charges and Cost Concerns for Travelers and Operators

When it comes to roaming, several key issues arise for both travelers and operators. Let’s have a look at these concerns for each: 

For International Travelers

• High Roaming Charges 

Mobile services including incoming and outgoing calls, data usage, and SMS are often charged at high rates which limits travelers from using these services. 

• Unexpected Roaming Bills 

The high cost of roaming charges results in making users face ‘bill shock’. This happens when travelers unknowingly use large amounts of data leading to exorbitant roaming bills upon their return. 

• Limited Options 

Prepaid travelers often have access to choose between limited roaming packages. Also, postpaid plans may offer roaming but with limited call or data allowances. 

For Mobile Operators

• Agreement Costs

Operators need to negotiate wholesale roaming agreements with other carriers to provide coverage for their subscribers abroad. This often includes high inter-operator tariffs (IOTs) which affect the profitability of the MNOs.

• Regulatory Pressure 

Government bodies impose price caps on roaming charges reducing the MNOs’ ability to set profitable roaming rates thus affecting their revenues. Further, compliance with fair usage policies and customer protection adds up to the complexity. 

• Customer Satisfaction 

High roaming charges and exorbitant bills can result in customer complaints and reduced customer satisfaction levels. 

• Roaming Fraud 

Roaming fraud techniques such as SIM swapping and Artificial Traffic Inflation pose financial threats to operators and impact their revenues. 

• Competition 

MNOs face immense pressure due to competition from not only other mobile operators but also from alternate providers such as global eSIM providers and local SIM card providers. 

How Travelers Can Save on Data Roaming? Best Practices

• Enable Data Roaming, Carefully 

As explained before, data roaming enables international travelers to use mobile data on a foreign network. Though it’s convenient, it can be costly if not managed properly. So you need to keep a check on when to enable/disable data roaming. 

• Pre-Download Content 

A little preparation goes a long way! Another effective trick to reduce mobile data usage while roaming is to pre-download the required content. Downloading and saving essential content such as maps, translation guides, entertainment videos, etc., on your device before leaving abroad helps in avoiding expensive roaming tariffs. 

• Set Usage Alerts 

Avoid roaming bill shocks by setting data usage alerts. This helps in keeping you informed about your roaming data consumption, thus saving you from excessive charges. 

• Carry Portable WiFi Hotspots 

Also known as pocket WiFi, these are a secure and reliable option to stay connected to the internet while traveling. Multiple devices including tablets, mobile phones, and laptops can connect to portable WiFi devices. 

• Leverage Public WiFi 

Using public Wi-Fi at airports, cafes, hotels, and tourist spots can save you from burning through your roaming data. However, public Wi-Fi should be used with caution.

How Operators Can Improve Roaming Services Through Virtual Roaming?

While there are various ways in which telecom operators can improve their roaming services and address the issues faced by them, let’s explore one of the most advantageous solutions i.e. Virtual Roaming. Once you grasp this concept, you will be able to understand its benefits for both operators and travelers. 

What is Virtual Roaming? The Concept

It’s a model where an MNO leverages a virtual roaming platform to dynamically switch between multiple roaming networks in real time. In other words, it enables operators to decouple the traditional reliance on physical roaming agreements and infrastructure. This means many of the challenges associated with traditional international connectivity are addressed, helping operators enhance their roaming services. 

How Virtual Roaming Works?

Here’s a quick step-by-step view: 

• The MNO integrates its roaming infrastructure with a virtual roaming platform and starts managing roaming services virtually. 
• When a subscriber travels abroad and initiates a connection, the virtual roaming platform assesses various metrics including available partner networks, cost of roaming services with each partner, and QoS to determine latency and packet loss. 
• Upon assessment, the virtual roaming platform dynamically routes the traffic to the most optimal partner network. 

It is important to note that this is a very rapid, real-time process and ensures a balance between cost and quality of service. 

REVE Virtual Roaming: Revolutionizing Operator Roaming Services

REVE Virtual Roaming solution is a next-gen roaming technology that simplifies international roaming for telcos and mobile operators and offers mobile subscribers seamless roaming services. 

Advantages of REVE Virtual Roaming Solution for Operators

• Reduced IOT Costs and Increased Margins 

REVE Virtual Roaming eliminates the need to rely on fixed bilateral agreements with high-cost partners. This reduces the wholesale roaming expenses, directly boosting operator margins. 

• Improved Quality of Service 

The ability to ensure consistent connectivity and service quality even when switching between networks through load balancing and traffic management leads to a smoother user experience. 

• Faster Market Expansion 

Operators can quickly launch global roaming services as the platform provides pre-established global coverage, seamless integration, and flexible service launch, allowing operators to activate roaming services almost instantly. 

• Increased Subscriber Retention

Virtual roaming helps reduce customer dissatisfaction which is the number one reason for subscriber churn. The affordable, reliable, and seamless roaming services provided by REVE virtual roaming encourage subscribers to stay with the provider rather than switch to other alternatives. 

Advantages of REVE Virtual Roaming Solution for Subscribers

• With REVE virtual roaming, subscribers can continue using their original phone number or home country number while roaming abroad adding to their seamless communication experience. 
• Our app allows subscribers to enjoy local calling tariffs rather than expensive international roaming rates, offering them affordable communication while traveling abroad. 

• Referral credit incentivizes subscribers to refer friends and family. While subscribers earn free rewards, operators also gain higher engagement and increased brand loyalty. 

A free demo of the product will help you in gaining a more clear view of the product’s usefulness and functionality.

Roaming vs Mobile Data: Key Takeaway!

For travelers, staying connected when they are in a foreign land doesn’t have to be complicated or expensive. By understanding roaming vs mobile data, they can make smarter roaming choices – enabling roaming carefully, using open WiFi with caution, pre-downloading content, and leveraging cost-effective alternatives like virtual roaming apps. 

Parallelly, operators need innovative technologies like virtual roaming to ensure the delivery of seamless, reliable, and cost-effective roaming services. Such measures help in enhancing customer satisfaction and boost revenue.

Frequently Asked Questions

Is International calling the same as data roaming?

No these are different. International calling refers to making calls from your home country to a foreign country. On the other side, data roaming occurs when an international traveler uses mobile data services such as browsing while abroad. In international calling, the user uses home country network services to make calls while in data roaming the user is connected to a foreign network. 

How to avoid roaming charges?

There are several ways in which users can save on roaming charges such as purchasing roaming packages, switching to WiFi networks, using eSIM cards, disabling background data to prevent unexpected usage, etc. 

Is cellular data roaming the same as data roaming?

Yes, cellular data roaming and data roaming generally refer to the same thing. 

Can I use my phone’s hotspot while roaming?

Yes, you can use your phone’s hotspot while roaming but it may be expensive. This is because when you use your phone as a hotspot while roaming, it allows other devices to connect to your mobile data connection. 

Is it safe to use public Wi-Fi instead of mobile data while traveling?

Using public WiFi is a convenient option, however, it’s not always safe because open WiFi networks can be easily intercepted by hackers. 

Are virtual roaming apps a good alternative to traditional roaming?

Absolutely, virtual roaming apps like REVE offer operators the opportunity to provide cost-effective, high-quality roaming services. 

The post Roaming vs Mobile Data: A Guide for Travelers & Operators appeared first on Revesoft Blog.

Here, we will discuss these credits, their benefits, and why they are a must-have for modern international travelers. We will also understand how virtual roaming solutions integrate international roaming credits to benefit users and operators alike. 

What is International Roaming Credit?

International roaming credit is the credit or funds specifically meant for your mobile phone services, including calls, texts, and data, when traveling internationally. Your roaming credit can be prepaid or postpaid credit which ensures uninterrupted connectivity when you are outside your home country. 

In other words, we can say that your roaming credit is a dedicated balance for your roaming expenses. 

The purpose of introducing international roaming credit, primarily, is to save travelers from the exorbitant costs associated with traditional roaming. Roaming credits are provided to users in different types, which are:

• Prepaid Roaming Credit

When an international travelers opts for prepaid roaming credit, he/ she tops up their account with the credit before traveling. This helps them ensure that they only spend or use what they have prepaid and avoid unexpected overages. Suppose you purchase a 5 day bundle for your Europe trip that offers 1GB of data usage, 40 voice minutes and unlimited text messages.

You can think of prepaid roaming credit as a bundle that offers a pre-determined amount of voice minutes, data usage, and SMS messages for a certain time period or usage limit.

• Postpaid Roaming Credit

The option of postpaid roaming credits offers more flexibility to users. Instead of prepaying for using roaming services, international travelers can simply use the services as the system accrues charges based on their actual usage. Users can pay the bill later as a part of theor regular postpaid mobile bill.

• Pay-as-you-go Credit

This option enables users to top up their mobile accounts with a certain amount of credit. Now as the user uses mobile services, the charges are deducted from this balance on a per-use basis. 

Suppose, you top up your account with $100 of roaming credit for your upcoming international trip. You can use this credit to make calls, send text messages, and browse the internet while abroad.

International Roaming Credit vs. Traditional Roaming Plans

Traditional roaming plans are typically associated with complex pricing structures due to the involvement of roaming agreements between your home network and foreign network providers. This makes it difficult for users to predict and control their roaming expenses. On the other hand, international roaming credits address this problem and offer several advantages. 

Let’s understand the comparison between traditional roaming plans and international roaming credits through the below table:

Benefits of International Roaming Credits

As we move further, let’s now explore the benefits of international roaming credits in more depth: 

• Cost Benefits

International roaming credits empower users to pay only for what they need, thus proving to be more affordable than traditional roaming plans. 

• Convenience

Topping up roaming credits is usually a simple and easy process. Most of the telecom service providers offer online portals, mobile apps and even-in store options.

• Flexibility

Travelers can allocate a specific budget for roaming expenses before their trip and stay peace of mind. Also, they can decide and prioritize their roaming communication needs. 

For example, a user who requires significant data for navigation during travel can opt for a data-heavy roaming bundle, while another traveler who primarily uses their phone for communication can choose a plan with fewer data allowances but more voice minutes.

REVE Virtual Roaming Solution and Roaming Credit

REVE Virtual Roaming Solution is a next-generation technology that simplifies and streamlines international roaming services for telecom operators. Imagine a robust, app-based platform that eliminates the need for telcos to build their own roaming infrastructure, enabling them to effortlessly offer international roaming services to their subscribers. That’s REVE virtual roaming solution for you. 

Our virtual roaming app seamlessly integrates international roaming credit allowing users to top-up their in-app credit through multiple methods including mobile prepaid balance, postpaid credit limit, recharge cards, or credit cards. Using this credit, users can purchase the roaming packages that best suit their needs. 

Benefits of International Roaming Credit for Operators

• Increased Revenue Generation

By selling roaming credit packages, operators are able to generate new revenue streams without any high operational costs. 

• Increased Customer Retention

With REVE virtual roaming solution, operators can present subscribers with a transparent, reliable, and cost-effective roaming solution that enhances customer satisfaction and loyalty.

Benefits of International Roaming Credit for Users

• Affordable Global Connectivity

Through REVE, users can access international roaming services at local rates, avoiding high roaming fees and bill shocks. 

• Convenience

Activating roaming services and adding credit to the REVE app requires no technical know-how. Users can seamlessly use roaming services through the REVE app.

• Access to Enhanced Features

Users can access advanced features like HD calling, voicemail, and balance transfers using the REVE app, enhancing their roaming experience like never before.

International Roaming Credit Use Cases

Every international traveler has one or the other motive behind their trip and why they need international roaming credit. Let’s understand some of the common use cases for the same:

The Business Traveler

Suppose you have traveled to Japan for a business meeting and need to make frequent calls to your colleagues back in the office. Therefore when you choose your roaming package ensure that you opt for a voice-heavy roaming bundle to suffice your international calling needs. 

The Leisure Traveler

Suppose you are on a 3-week vacation with your friends and want to stay connected with your loved ones back home. You also need data for navigation, social media, and occasional streaming. In this case, choose a bundle that offers a balanced combination of all services.

The Student Abroad

Suppose you are a student who went abroad for a short certificate course and needs to stay in touch with friends and family back home. You will also need data for online classes and research work. Here also, you’ll need a package that provides a moderate amount of data, voice and SMS.

Tips for Using International Roaming Credit Effectively

• Thoroughly Research Packages

Before you travel, make sure to explore the different roaming plans or packages available with your provider. Pay attention to voice minutes, data allowances, SMS limits, and overall costs.

For example, your travel style matters a lot in choosing the right roaming package for your international trip. If it’s a one-week short business trip, and you’ll need to make a lot of calls during this time, then choose a package that aligns with your anticipated usage.

• Top-Up Your Credit in Advance

Use your telecom operator’s app to recharge your international roaming credit well before your trip. This is one of the best ways to avoid service interruptions during your international trip. Also, it is convenient and time-saving to use your telecom provider’s app to recharge your roaming credit. Furthermore, it helps you gain better control over your spending as you can choose a plan that fits your expected usage instead of relying on expensive pay-as-you-go rates.

• Avoid Heavy Usage

Avoiding unnecessary online activities like streaming videos or downloading large files that are not necessarily required can consume a significant amount of data, depleting your roaming package. Instead, you can download the required content before your trip and watch offline. 

• Opt for Bundle Packages

Instead of using pay-as-you-go credit, opting for bundled roaming packages is a smart move.

Because these packages come with a fixed allotment of services, these are often available at discounted rates and thus offer substantial savings. For users with frequent international trips, this is quite a beneficial option as these packages help them stay within budget.

• Activate Roaming Services in Advance

Your roaming services must be enabled before leaving your home country. Activate your roaming services using your app to avoid disruptions when you arrive in another country. 

• Schedule Your Roaming

It is a good idea to schedule roaming as per the itinerary. In the REVE virtual roaming app, the user can schedule roaming and the app will store the user’s itinerary in the database. The roaming request will be triggered as per the stored schedule.

Conclusion

The shock of receiving an exorbitant mobile phone bill after returning from an international trip can be really distressing and unwelcoming. As a telco, you don’t want to deliver such an experience to your subscribers, right? Adopting modern telecom solutions like the REVE Virtual Roaming app is the ultimate solution.  

International roaming credit has provided travelers with an effortless, cost-effective, and flexible alternative to traditional roaming plans. Operators can leverage app-based virtual roaming solutions, like REVE, to simplify roaming for their users.

Statistics reveal that The global roaming tariff market was valued at $74.25 billion in 2023. It is expected to grow to $113.22 billion by 2032. This presents not just a massive market but a significant opportunity for telcos to enhance their subscriber value proposition. 

Our REVE virtual roaming app provides you a competitive edge by allowing you to quickly enter this lucrative market and offer your subscribers a cost-effective and innovative roaming solution.

Frequently Asked Questions

How does international roaming credit work?

In the REVE virtual roaming app, international roaming credit works as a prepaid or postpaid credit balance. Users can top up in-app credit with a mobile prepaid balance or postpaid limit. Using this balance, they can purchase a suitable roaming package from within the REVE app. The facility to top up in-app credit is also available through recharge cards and credit cards. 

Is international roaming credit different from a standard mobile balance?

Yes, there’s a significant difference between standard mobile balance and international roaming credit. While the standard mobile balance is used for local calls, text messages, and data within the user’s home network, international roaming credit is specifically dedicated to usage while traveling out of the home country. 

What services can I use with international roaming credit?

There are various services that you can access by using international roaming credit including making and receiving international voice calls, sending and receiving text messages, accessing mobile internet and data services, and using value-added services such as call forwarding and voicemail. 

Can I use international roaming credit for internet services?

Yes, depending upon the package you buy using your international roaming credit, you can use mobile data services. Typically, roaming packages cover activities like browsing, using apps, video streaming, and accessing email. 

Can I share or transfer international roaming credit with others?

Yes, using the REVE virtual roaming app, you can share or transfer your international roaming credit with other app users. Using this feature travelers can transfer a portion of their roaming credit to family, friends, or colleagues to stay connected.

Are there alternatives to international roaming credit?

Yes, there are alternatives to international roaming credit such as purchasing a local SIM card in the destination country, using free WiFi networks for internet and communication, leveraging international SIM cards for global use, etc. 

Is international roaming credit suitable for business travelers?

Absolutely, yes. International roaming credits can benefit corporate and business travelers significantly. They eliminate their worry about excessive roaming costs and provide them with reliable and seamless connectivity for voice calls, texts, and data services as they travel abroad. They can stay connected with their colleagues, partners, and clients while traveling. 

The post What is International Roaming Credit & Why You Need It? appeared first on Revesoft Blog.

Through this blog post, I want you to learn about the latest and most effective ways to avoid roaming charges including virtual roaming solutions. We will particularly focus on problem areas travelers and operators face with international roaming and the associated solutions. Let’s begin!

What is Roaming?

Roaming is a mobile service that enables travelers to stay connected when they travel outside the coverage area of their primary mobile operator. By using roaming, travelers can continue to make and receive calls, send texts, and use data services as they would use in their home location. Roaming is mainly of two types: 

• Domestic Roaming 

As the term suggests, domestic roaming is when a mobile phone user connects to another network within the home country region while traveling. 

• International Roaming 

It is when a mobile phone user connects to a foreign network or a network in a different country while they travel abroad. 

What are Roaming Charges?

Roaming charges are the fees that the home network service provider pays to its partner network service provider for the services used. These charges are passed on to the mobile user as roaming charges. 

The next obvious question that arises is: which services attract roaming charges? Primarily, there are 4 mobile services that when used on roaming or a different network cause charges:

1. Voice Services i.e. making and receiving calls. 
2. SMS Services i.e. sending and receiving SMS texts. 
3. Data Services i.e. accessing the internet, using apps, or streaming content.
4. Voicemail Services i.e. listening to voicemail messages. 

Why are Roaming Charges So High?

Travelers and operators around the world have a common pain area when it comes to roaming: why are roaming charges so expensive? This is because the cost of roaming charges is determined by various factors, which are:

• Inter-Operator Agreements (IOAs) and Fees

Bilateral agreements between your home network provider and the foreign network provider (the one whose network you are using) are the primary reason for the high cost of roaming charges. While these agreements are often complex, they also involve significant fees. 

Suppose you live in the US and travel to Europe. Now as you roam, your home network service provider in the US will rely on the foreign network provider in the EU to provide mobile services such as data and call connectivity. If your home network pays $10 per gigabyte to the carrier in EU, then it might charge $25 per gigabyte to the consumer i.e. you. 

It is important to note that home network provider doesn’t control the rates of the new network you’re connecting to. So no matter how high the charges are, your home network provider has to accept them. 

• Lack of Regulation in Many Regions

In June 2017, the EU or the European Union implemented the RLAH or Roam Like At Home regulation, eliminating high cost roaming charges for travelers. However, many parts of the world are still not governed by such regulations to control roaming charges which allows operators to charge hefty amount from international travelers using roaming services. 

• Infrastructure and Technology Costs

Do you know why seamless international connectivity is so complex? It is because of the involvement of different mobile network technologies such as GSM, CDMA, LTE, 5G, etc., with varying frequencies and standards. To ensure that travelers enjoy seamless connectivity as they roam around the world, operators need to make significant technological and operational investments including real-time connectivity, network infrastructures, interoperability and accurate billing systems. 

• Exchange Rate Fluctuations

The calculation for roaming charges is often done in foreign currency. This means that any fluctuations in exchange rates will directly impact the roaming costs passed on to the users or consumers. 

• Limited Competition

Unlike other markets, international roaming has a very few operators that dominate the market. This reduces competition and consumers are left with very limited choices and have to pay the premium charges as set by these operators. For example, many remote regions around the world such as Africa have limited mobile operators leading to extremely high roaming costs. 

• High Data Usage by Travelers

International travelers often rely on data services as they roam using navigation, translation, and communication apps. This heavy usage of data services adds exorbitantly to the roaming bills because data services are being priced premium. For example, using Google Maps while connected to a network other than your home country can add significantly to roaming charges. 

• Additional Fees and Overhead Costs

Many countries impose additional taxes or regulatory fees on roaming services. This in turn makes operators include markups to cover administrative costs to generate profit. 

• Little Flexibility

International roaming plans are often available as bundled. This means that you cannot customize them by choosing the specific features you need. For instance, as you roam overseas, you only need a data plan to access the internet during your trip. However, you will be charged for an entire package that includes calls, texts, and other services, even if you didn’t use them. 

In other words, due to less flexibility in roaming plans, consumers need to pay for an entire plan even if they do not use all the features of the plan. 

How to Avoid Roaming Charges When Traveling: 11 Effective Ways

In the above section, we just learned about the various reasons that make roaming charges so exorbitant. However, roaming isn’t necessarily always high if you roam the smart way. We have gathered a list of some practical and effective hacks to help you avoid roaming charges when traveling abroad. 

Sounds interesting, right? Let’s uncover these hacks: 

• Enable Airplane Mode and Use Wi-Fi

We all are already familiar with using airplane mode on our mobile phones. So when you travel overseas, you can utilize the airplane mode and connect to free WiFi networks to access internet services. This could be done by connecting to public WiFi networks in nearby cafes, restaurants, libraries, etc. It is important to keep in mind that connecting to open or public WiFi networks makes your mobile devices susceptible to cyber threats. 

• Purchase a Local SIM Card

Getting a local SIM card for your visiting land would help you use mobile phone services at local rates. This is especially beneficial for travelers with extended stays or those who require heavy data usage. 

• Leverage Virtual Roaming Solutions

One of the most effective ways to prevent high roaming costs is using virtual roaming apps, which are offered by mobile network operators. These innovative apps help users avoid the traditional roaming costs and still keep them connected when they are in a foreign land. 

Operators have this great opportunity to expand their services and reclaim the lost roaming revenue by leveraging virtual roaming apps. They don’t need to put a lot of effort into maintaining infrastructure and contracts with foreign networks. This means that they can easily offer affordable roaming services to their subscribers while still earning their profits.

REVE virtual roaming app is one such solution that operators can leverage to broaden their service portfolio. Our app-based virtual roaming solution enables operators to offer significant savings and convenience for subscribers. It’s a solution that benefits both operators and subscribers. 

• Use International Roaming Packs

Another effective way to trim roaming charges is by subscribing to international roaming packages. These packages often bundle voice, text, and data services at discounted prices. Check with your home country carrier for the available roaming packs and choose the ones that best fit your requirements. 

• Rely on Internet-Based Communication Apps

These days there are dozens of internet-based apps like WhatsApp, Skype, Zoom, etc., which international travelers can use to connect via calls and texts. Since these apps easily work over WiFi networks, travelers can save on roaming charges. 

• Turn Off Data Roaming

Often mobile devices come with data roaming options turned on by default. When you are traveling to a foreign destination, try to disable the data roaming option in your phone settings. Otherwise, your phone will automatically connect to the visiting country’s network, causing roaming charges. 

• Download Offline Maps and Content

Another secret hack to avoid paying heavy roaming bills is downloading the essential content before you leave for your trip. This includes maps, music, and videos so that your navigation and entertainment needs are fulfilled without incurring roaming fees. 

• Invest in a Portable WiFi Device

A portable WiFi device can be your companion to stay connected during your international trip. Such a device allows you to connect multiple mobile devices to the internet at a fixed daily or weekly charge. This is extremely useful for people traveling in groups. 

• Opt for an International SIM Card

Getting an international SIM card is also a wise investment for those who frequently travel around the world. Such a SIM offers competitive roaming charges across multiple countries, helping you save more. 

• Check Carrier Policy and Usage

Keeping an eye on your data usage can help you manage your roaming costs quite effectively. Before you leave for your international trip, check your carrier’s international roaming policies to learn how much you will be charged for your usage. Also, set up usage alerts on your mobile device to monitor your usage and avoid unexpected bills. 

• Disable Background Data Consumption

Often travelers forget the fact that many apps run in the background and consume data. These apps such as social media apps can add to their roaming charges which is why it is important to disable them before you land at your destination. 

How to Avoid Roaming Charges: Key Takeaway!

Amongst all the hacks that we discussed to avoid international roaming, we find virtual roaming apps to be the most effective ones. Virtual roaming solutions eliminate the dependence of operators on costly inter-operator agreements. They enable operators to offer competitive international communication services to retain their customers. There’s no need of operators to invest significantly in infrastructure and still expand their services, which is amazing. Last but not the least, operators can innovate on pricing models to attract more consumers and grow their business.

According to Juniper Research, the total number of roaming connections will increase by 350% by 2028. With the roaming connectivity landscape changing rapidly, are you going to let go of this opportunity to grow your business and generate more profits? Connect with us for a free demo! 

Frequently Asked Questions

Can I use my phone overseas without roaming?

Yes, there are various ways with which you can use your mobile phone overseas without roaming enabled. Some of the most effective ways include virtual roaming apps, local SIM cards, or using WiFi connections. 

What are roaming charges?

Roaming charges are the fees that mobile network operators charge to their subscribers when they use their mobile phones on a foreign network i.e. when traveling internationally. These charges are applied to various services such as voice calls, text messages and data usage. 

How does a virtual roaming solution differ from traditional roaming?

A traditional roaming setup relies on agreements between mobile operators to ensure seamless connectivity through foreign networks. Here, both operators and consumers pay high roaming charges. On the other hand, virtual roaming solutions make use of cloud-based technology to route calls, and data over the internet. This eliminates the need for agreements between operators, making roaming an affordable affair for both operators and consumers. 

Do I need a new SIM card to use a virtual roaming app?

No, a mobile user can use a virtual roaming app with their existing SIM card. These apps utilize internet connectivity to provide communication and data services to travelers. So there’s no hassle of purchasing a new SIM card. 

Which businesses can benefit from virtual roaming solutions?

MNOs i.e. Mobile Network Operators, MVNOs i.e. Mobile Virtual network Operators and Landline Operators are amongst the top businesses that can benefit from virtual roaming solutions. 

Do virtual roaming solutions support multiple devices?

Yes, virtual roaming solutions can be used on various devices including smartphones, tablets, laptops, etc. 

The post How to Avoid Roaming Charges? 11 Best Tips appeared first on Revesoft Blog.

This blog post explores the concept of international roaming for businesses, highlighting how mobile and landline operators can leverage it to create a win-win scenario, benefiting both themselves and their customers.

What is International Roaming for Business?

Often referred to as Business Roaming, it enables users traveling outside their home country to maintain seamless connectivity. They can access mobile communication services, including voice, SMS, and data, while in a foreign location.

International roaming services for businesses are specifically meant for: 

• Global business travelers, i.e. users who travel internationally for business purposes
• Companies with international operations, such as organizations with offices, clients, and partners in multiple regions across the world
• Businesses with distributed workforces, i.e., where users work from remote locations across the globe

What is the Importance of International Roaming for Business?

The significance of international roaming for businesses lies in its ability to facilitate real-time collaboration, ensuring seamless communication while roaming internationally. This enables seamless operations as users remain connected for coordination and decision-making. Moreover, companies with international operations can remain available to their customers, no matter where they are. Providing consistent and reliable communication increases the trust of the customers. 

Additionally, with seamless international connectivity while traveling, users can stay productive. They can use their time productively by attending meetings, responding to emails, and collaborating on projects without waiting to return to their home country network. 

Furthermore, international roaming ensures that users have access to critical business information while traveling. They can stay updated on the latest trends, competitor activities, and other important developments while on the go.

If a globally operating business still hesitates to leverage international roaming services, they’re missing a crucial opportunity. By embracing international roaming services, they can cultivate stronger relationships with international clients and partners.

Key Components of International Roaming

To effectively utilize international roaming services, it’s essential to understand a few key aspects. Let’s explore them:

• Roaming Charges 

These are the charges or fees that businesses incur when they use roaming services. For example, when users travel abroad and use calls, SMS, and data services. These charges usually vary depending upon multiple factors, including the destination country, type of services used, etc.

• Roaming Plans 

These are prepaid and postpaid packages offered by network providers enabling mobile users to use their phones abroad at a reduced cost. Usually, roaming plans are available in different types, such as per-pay-use, daily/weekly/monthly plans, etc. Businesses can choose a plan depending upon their specific requirements.

For mobile network operators, international business roaming primarily revolves around the following components:

• Roaming Contracts

These are the agreements that MNOs in different regions have with each other. Typically, these contracts include the technical and commercial terms of the roaming service, such as service quality levels, pricing, or charges of roaming services, etc.

• Network Infrastructure

Operators also need to invest in compatible and interoperable network infrastructure, which includes both logical and physical components of mobile networks. Typically, this includes base stations, core networks, and signaling systems to ensure seamless roaming between various networks.

• Subscriber Management

Another important aspect for which operators are responsible is the management of subscriber data. This generally includes managing roaming profiles of subscribers, service entitlements, and usage information.

• Billing and Settlement

MNOs also need to ensure customer service support services for roaming subscribers. Travelers often have questions about roaming charges and technical issues, which MNOs need to answer.

• Customer Support

Network operators also need to ensure customer service support services for roaming subscribers. Travelers often have questions about roaming charges and technical issues, which MNOs need to answer. 

Latest Industry Trends in International Roaming

• High Demand for Data Roaming

According to GSMA, mobile data traffic will grow at a CAGR of 23% between 2023 and 2030, reaching more than 465 exabytes (EB) per month by the end of the decade. The increasing use of data-intensive applications like video streaming, cloud services, and social media is driving this surge in data usage.

• The Growth of IoT Connectivity 

The IoT roaming market is expected to grow significantly, with global IoT connections projected to reach 25 billion by 2025. The Internet of Things (IoT) is rapidly expanding, with billions of connected devices generating massive amounts of data. IoT roaming presents new revenue opportunities for operators as they provide connectivity for a growing number of connected devices.

• Regulatory Changes 

Regulatory interventions, including ‘Roam Like at Home‘ policies and price caps, are being enforced globally to enhance the affordability of international roaming services. These measures, while beneficial to consumers, present a significant challenge to operator profitability.

• Virtual Roaming Solutions Gaining Traction 

Virtual roaming solutions are emerging as a cost-effective and scalable alternative to traditional roaming infrastructure. These solutions eliminate the need for expensive physical roaming agreements.

Challenges of Traditional Roaming Infrastructure

Before we learn about the challenges of traditional roaming, let’s take a look at some figures that highlight the decline in roaming revenue: 

• When COVID-19 pandemic hit the world, operators witnessed a sharp decline in the subscriber count due to travel restrictions. Kaleido Intelligence’s Roaming Data Hub – Q4 2020 research found that the Coronavirus impact on travel resulted in a decline of consumer roaming revenues by 64% in 2020, with Asia-Pacific and Europe witnessing the greatest level of depreciation amongst global regions.

• The GSMA found that roaming was one of the four key areas of telecom revenues that were impacted by COVID-19 in 2020 and 2021.

• In 2017, the EU introduced the “Roam Like at Home” policy, which eliminated additional roaming charges on users using calls, texts and data services while traveling abroad. This implementation impacted operators’ revenues significantly. 

• Expensive Agreements and High-Cost Infrastructure Requirements

Maintaining roaming agreements with numerous foreign operators involves complex negotiations and high upfront investments, which lead to significant operator costs. Besides expensive agreements, operators also need to invest in maintaining and upgrading roaming infrastructure. Setting up signaling systems and core network elements for home and visited networks requires operators to invest substantially. The high cost of roaming agreements and expensive infrastructure investments, in turn, result in high roaming charges to subscribers, which often negatively impacts customer satisfaction.

• Complexity in Managing Multiple Roaming Agreements

It’s not just one but a multitude of bilateral roaming agreements that operators need to manage, which is a complex and time-consuming process. Also, managing technical integration and interoperability between different network technologies across borders presents several technical hurdles. Furthermore, operators need to ensure accurate billing and settlement of roaming charges between multiple operators, which again is quite a challenging task.

• Risk of service downtime or poor call quality in different countries

Limitations of the foreign networks in terms of infrastructure, traffic management, and compatibility can lead to degraded service quality, leading to dropped calls, slow speeds, and poor call quality.

The above facts underscore the vulnerabilities of traditional roaming models as well as regulatory changes placing a financial strain on operators. 

What’s the solution? Well, the next section gives you the answer. 

How Can MNOs and Landline Operators Capitalize on International Roaming?

Certainly, operators need a transformative approach to tackle the above challenges and meet the ever-evolving demands of customers. By adopting virtual roaming solutions, operators can capitalize on the growing demand for international roaming services. 

Here’s how virtual roaming solutions can help operators eliminate their revenue leakage and overcome all the problems associated with traditional roaming. 

• Expand Global Coverage Without Infrastructure Investments

Infrastructure investment for international roaming is a factor that exhausts a major chunk of the resources of operators. By leveraging virtual roaming solutions, operators can eliminate this problem. These solutions enable them to extend their services all around the globe without needing them to build and invest in roaming infrastructure, thus significantly reducing their operational costs. 

• Optimize Roaming Costs

Another significant way to save money offered by virtual roaming solutions is bypassing expensive bilateral agreements with foreign networks. These software-based virtual roaming solutions simply optimize routing and connectivity, leading to higher profits and cost-effective operations for operators. 

• Offer Enterprise-Focused Roaming Plans

There’s another lucrative section of the market that operators can tap into: enterprise-focused international roaming plans. Leveraging virtual roaming solutions, operators can offer tailored roaming plans for businesses that need uninterrupted global connectivity for their operations. 

• Enhance Customer Experience

We have already learned that traditional roaming solutions made operators suffer lower customer satisfaction rates, particularly because of coverage gaps, poor call quality, and high charges. Through virtual roaming services, operators can effectively address these issues. Besides ensuring seamless, high-quality connectivity to subscribers, they can provide them the benefit of using their existing phone numbers. While this improves customer satisfaction, operators also witness reduced churn rates. 

• Simplify Roaming Management

Virtual roaming solutions present operators with a streamlined and simplified way to manage their roaming services. Through centralized dashboards, operators can gain real-time insights into usage patterns and network performance. They can easily adjust their offerings based on the demand and availability of the network.    

Virtual Roaming Solutions: Revolutionizing International Roaming for Business

Suppose there’s a US-based multinational company with overseas offices in Europe, Asia, and the Middle East and clients spread across 50+ countries. For client meetings, team collaboration, and project management, the MNC employees frequently travel internationally. 

Some of the major challenges the company faces with its current roaming services are high roaming bills for voice calls, SMS, and data usage. Inconsistent call quality and managing roaming plans are some additional problems for the business. 

As a telecom operator, you can target such a set of enterprise clients by providing them with virtual roaming services. REVE virtual roaming solution is an innovative app designed specifically for mobile operators, enabling them to:

• Expand their services 
• Retain their lost roaming revenue 
• Deliver a superior roaming experience 

Conclusion

Our discussion underscores the fact that for businesses operating at a global scale, seamless international connectivity is a necessity. As Albert Einstein once said, “The measure of intelligence is the ability to adapt to change.” For businesses and telecom operators alike, adapting to the evolving needs of international connectivity is essential. 

The global data roaming market was valued at $34.43 billion in 2022, and is expected to grow to $75.5 billion by 2032. This highlights the need for innovative and future-proof roaming solutions to meet the demands of global businesses while addressing their concerns with traditional roaming services. Virtual roaming solutions, like REVE, are certainly transforming the landscape of international business connectivity. 

Frequently Asked Questions

What is the difference between virtual roaming and traditional roaming?

Traditional roaming relies on physical network agreements between carriers, leading to higher costs. Virtual roaming uses cloud technology and local partnerships, providing a cost-effective, scalable alternative.

Do virtual roaming solutions work for both MNOs and MVNOs?

Yes, virtual roaming solutions, such as REVE, are designed for MNOs and MVNOs to help them expand their services. 

Can roaming services deliver high call quality across regions?

Traditional roaming services may face call quality issues due to network congestion, latency, etc.; however, modern virtual roaming solutions leverage optimized routing and advanced technology to deliver high call quality. 

What are the challenges of traditional international roaming faced by telecom operators?

High infrastructure investment, high customer churn rate, decline in roaming revenues, etc., are some common challenges faced by telecom operators. 

What are the USPs of REVE virtual roaming solution?

REVE virtual roaming solution offers a multitude of benefits for operators and subscribers alike. While subscribers can enjoy reduced roaming bills, home country number continuity, and value-added services, operators get the advantage of reclaiming their lost revenue, lower subscriber churn, superior roaming experience, and a ready-to-launch product. 

How can telecom operators add international roaming to their service portfolio?

Telcos can leverage virtual roaming solutions, like REVE virtual Roaming Solution, to offer reliable and affordable roaming services.

Is virtual roaming secure for business communications?

Yes, virtual roaming solutions employ advanced encryption and authentication protocols to ensure secure communication between users and networks, safeguarding sensitive business data.

The post International Roaming for Business: Challenges and Solutions appeared first on Revesoft Blog.

What is International Roaming? The Concept

When someone travels internationally, they first want to remain contactable on their existing mobile number. International roaming enables mobile phone users to access voice, text, and data services when they travel outside their home location’s network area. 

If we refer to the definition of roaming as per Wikipedia, then we can conclude it as: 

Roaming means that when a mobile user travels outside their home network’s coverage area i.e. when they connect to a ‘visiting network’, they can still make calls, send messages, use the internet, and access other services which they were using in their home network.

In other words, we can say that international roaming is the technology that maintains seamless connectivity between the user’s home network and a foreign network, also called the host network or the visited network.

The next thing that comes to mind is: who is behind the process of international roaming? Well, your mobile network operators are the ones who provide you with international roaming services. Now imagine, what will happen if your mobile service provider does not offer international roaming? 

As you travel across the borders, you’ll experience several challenges in connectivity, including:

• Not able to make and receive calls, access SMS, and mobile data services.
• You’ll have limited communication options: either you have to get a local SIM card or rely solely on Wi-Fi 
• Missed calls from friends, family, colleagues, and clients 
• Delay in response due to dependency on alternate solutions 

How Domestic/National Roaming and International Roaming are Different?

To understand the added challenges of international roaming, we should first understand domestic roaming. Domestic roaming is a service that allows mobile users to access mobile phone services outside their home network but within their home country. Domestic roaming services operate within the boundaries of the home country. These services are often available at lower costs.

On the other side, international roaming is a service that allows users to access mobile phone services outside their home country network i.e. when they travel across borders. International roaming operates across different regions or countries. The costs for these services are usually high due to international carrier agreements and cross-border infrastructure use. 

The primary goal of both types of roaming services is the same, i.e. to enable seamless connectivity. However, they differ significantly in terms of coverage, costs, and operational complexity. Let’s take a look at the table below that highlights the key differences between them for better understanding.

How Does International Roaming Work?

Here’s a detailed explanation of key steps in the international roaming process: 

• Device Detection and Network Selection

As soon as you land in a foreign country and turn on your mobile device, the device automatically searches for the available mobile networks, and a signal is sent to the nearest compatible network by your device. 

• Authentication 

The foreign network then checks your SIM card details and verifies your subscription with your home network provider. The home network operator authenticates your identity and authorize the use of their services. 

• Service Provision 

Once authenticated, the foreign network provides you with the services you request. This includes incoming and outgoing calls, SMS, and internet usage. All of the services you use during this period are reported back to your home operator by the foreign network for billing.

• Billing and Charges 

Foreign networks charge your home network for the services you use. Your home network adds a markup and bills you accordingly.

Major Challenges in International Roaming

Did you know that “10-20% of travelers do not connect to mobile networks at all when abroad. This is often due to high roaming charges or unreliable connectivity.” Source – OpenSignal

It is quite clear that an international traveler needs roaming service on their mobile phone so that they are not stuck when outside their home country. However, it is important to note that international roaming comes with its own set of challenges, both for users and operators. Let’s discuss them, one by one:

Challenges For Mobile Users

1. High Roaming Charges 

International roaming facility provided by your service provider offers you the convenience of staying connected, no matter where you are. However, this convenience comes at a cost. The charges for international roaming are significantly higher compared to domestic service charges. This often causes bill shock or burns a big hole in the pocket of the travelers. 

Let’s take a look at international roaming charges for different mobile services:

• Incoming and Outgoing Calling 

Let’s consider the example of AT&T, one of the major carriers worldwide. According to FCC, AT&T’s basic international calling rates include $5 for calls to China, $5 for calls to India, $3.65 for calls to Mexico, and $3.70 for calls to the UK. So even if you are on a 5-minute call with someone internationally, it will be $25 for one call. And, having 10 such calls throughout your trip can make you pay $2500, which is a good amount of money. 

• Sending and Receiving SMS 

Likewise for texting internationally, users are often charged as good as 50 cents or half a dollar. So if you exchange 50 SMS messages during your entire trip, you end up paying 2500 cents for the messages alone. 

• Using Mobile Data for Internet Browsing 

Mobile data rates often range between $5 to $10 per MB of data. So during an international trip, watching a 5-minute video can cost the user anywhere between $50 to $125. 

2. Network Congestion 

Mobile users may experience dropped quality of service due to network congestion. This happens especially in tourist destinations and during peak travel seasons.

3. Security Risks 

Using your mobile phone service by connecting to a foreign network when traveling exposes your device to potential security threats. Hacking attempts and data breaches can happen if the operator has not implemented robust security measures to protect subscriber data.

Challenges for Operators

Operators also face various unique challenges as they provide seamless international roaming services. Have a look:

1. High Operational Costs 

Operators maintain contracts with host networks. Negotiations for fair prices are often difficult, especially in areas with high demand and limited competition. This means they have to share their revenue and receive reduced profit margins. Additionally, setting up and maintaining the technical infrastructure required for international roaming, including connections, is costly. 

2. Complex Partnership Management 

Telcos need to establish agreements with not just one but multiple international operators, which in itself is a time-consuming and resource-intensive process. Furthermore, navigating and complying with different regulatory requirements including pricing, taxation, and data privacy across different countries around the world presents an additional complexity for operators while establishing roaming agreements. 

3. Limited Coverage 

Operators need to ensure seamless roaming across different network technologies including 2G, 3G, 4G, and 5G, which is a technically demanding job. The inability to adapt to newer and older network technologies may result in limited coverage. 

4. High Customer Churn 

Due to the higher cost of international roaming and service quality issues, operators experience high customer churn rates, leaving them with no option but to accept losses. 

Now you may ask, does that mean one should turn off roaming and stay disconnected while being away from their home country? The answer is no, mobile users do not need to face the hassle of international connectivity. Rather, service providers can address these challenges by offering customers a virtual roaming solution. 

How Virtual Roaming Solutions are a Game-Changer in International Roaming?

One of the most transformative alternatives to address the above-mentioned challenges is the virtual roaming solutions. Helping telcos and operators to bypass the need for direct agreements with multiple foreign/ host networks, virtual roaming solutions enables them to directly connect with a global network of service providers. As a result, the overall process of establishing connections for international roaming gets streamlined. 

How does REVE Virtual Roaming Solution Benefit Telcos?

REVE Virtual Roaming Solution is an app-based platform designed specifically for MNOs, MVNOs and service providers. By leveraging this virtual roaming platform, operators and mobile subscribers can gain several benefits.  

Virtual Roaming solution is an innovative technology that helps telcos and operators to bypass the need for direct agreements with multiple foreign/ host networks. A robust app based solution that prevents the hassle of building a roaming network from scratch a single platform that connects operators to a global network of service providers, streamlining the entire process.

Benefits of REVE Virtual Roaming Solution For Mobile Subscribers 

1. Retain Home Country Number 
2. Significant Savings on Roaming Charges (up to 80%)
3. Enjoy Local Calling Rates
4. Connectivity Over Data/Wi-Fi

Benefits of REVE Virtual Roaming Solution For MNOs, MVNOs, and Landline Operators

• No Need to Invest in Roaming Infrastructure 

Our app-based virtual roaming solution eliminates the hassle of building a roaming network from scratch, thus saving time and resources of operators. 

• Simplified International Roaming Operations 

REVE virtual roaming solution frees you up from the complex agreements and partnerships with foreign network operators. the process of offering international roaming services becomes simple and streamlined.

• Enhanced Customer Loyalty 

With our virtual roaming app, you can provide your customers with affordable and convenient roaming services which certainly drives customer satisfaction and loyalty. 

• Retention of International Roaming Revenue 

REVE virtual roaming solution enables operators to retain their revenue stream from international roaming services., even as they reduce costs for customers.

• Offer Value-added Services to Customers 

With our solution, operators can expand their service portfolio and improve competitive positioning. By introducing additional services like video calls, conference calls, mobile money, operators can generate new revenue streams. 

• Scalable and Reliable Solution 

REVE virtual roaming is a solution based on next-gen technology. The unmatched scalability and reliability effectively supports your business’s growing subscriber base and adapts to the market needs. 

Conclusion

We learned that international roaming is a complex process. However, by leveraging our REVE virtual roaming solution, operators can simplify the experience and provide their customers with seamless global connectivity. 

Ready to revolutionize your roaming services? Contact us today to learn how our virtual roaming solution can transform your business.

Frequently Asked Questions

What is the difference between data roaming and international roaming?

Data roaming is a part of international roaming, however, both are not the same thing. Data roaming allows you to access the internet when you travel outside your country location. On the other side, international roaming enables you to use your mobile phone for calling, texting and using data outside your home country. 

How to activate international roaming on my smartphone?

If you are an Android phone user, then you can activate international roaming on your phone like this : 

Go to Settings, then Connections, then Mobile Networks, and turn on Data Roaming

For iPhone users, the steps to activate international roaming goes like this: 

Go to Settings, then Cellular, then Cellular Data Options, and turn on Data Roaming

If you are using any specific roaming application, such as REVE virtual roaming solution, then the you can captivate it from within the specific app. 

Can you tell in brief about international mobile phone roaming?

International mobile phone roaming happens when you travel outside your home country and still be able to use your mobile phone for making calls, texts and using mobile data services. This happens when you travel outside your home country, you are no more connected to your home network provider, rather your mobile phone connects automatically to a foreign network provider, having roaming agreements with each other.  

What are some major challenges faced by telcos with international roaming?

From high roaming costs and complex partnerships to regulatory hurdles and customer dissatisfaction, telcos face several challenges with international roaming. 

How much money can users save using REVE virtual roaming solution?

End users can save up to 80% on international roaming charges by using REVE virtual roaming app. 

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